TMA Systems User Conference 2010

The bonus sessions are optional Friday morning sessions related to creating reports in the TMA products. Three different sessions are offered simultaneously from 9:00 AM to 10:30 AM.

Desktop
Customizing HTML for iSD	The open and modifiable HTML in iServiceDesk provides your organization with the ability to create and publish selected data to an unlimited number of end users or specific sites. This session looks at where and how modifications can be achieved within the allowed parameters. Note: This session does not include HTML training.	Prado, T Fri 9:00
Hands-on Report Writing in 4.0	The WebTMA Report Writer in v4.0 has a new look and feel. This hands-on session provides instructions for creating basic reports and how to manage the options to print, e-mail, or download to MS Excel.	TMA Staff Fri 9:00
Creating a Basic Project in TMA Desktop	TMA’s Project Management feature is a useful and efficient method for tracking status, cost and other important aspects of your projects. Join this session for a hands-on look at how you can make TMA projects a vital part of your operation.	TMA Staff Fri 9:00

Special Guest Speaker - Dr. Andrew L. Urich
Andrew L. Urich J.D., Associate Professor of Business Spears School of Business - Oklahoma State University www.andrewurich.com aurich@okstate.edu Bio Andrew L. Urich is the Puterbaugh Professor of Ethics & Legal Studies in the Spears School of Business at Oklahoma State University and has served in this capacity for over twenty years. He is also a member of the Executive MBA faculty at Zayed University in Abu Dhabi & Dubai. Prior to joining the faculty at OSU, Professor Urich practiced law with a major corporate law firm in Ohio. Dr. Urich has worked with corporations around the country presenting training in the areas of Influence, Negotiation, Ethics, Critical Thinking, and Professional Image since 1993. His goal is to help business professionals create value and accomplish their goals.
Perfecting Your Professional Image	Although you may not always be aware of it, you are constantly selling yourself, your ideas, and your organization. Great products and ideas don’t sell themselves—they need marketing—and so does every businessperson. In this program, we look at “you” as the product, and we work on your personal marketing strategy by developing your own personal brand. Four steps to accomplishing the goal: 1) develop a full appreciation of the importance of image; 2) learn to project a better image by improving your self-image; 3) look at yourself through the eyes of others; and 4) take control, have the world see you as you want to be seen.	Dr. Andrew Urich, Associate Professor of Business Oklahoma State University

Special Guest Speaker - Dr. Andrew L. Urich

Andrew L. Urich J.D., Associate Professor of Business
Spears School of Business - Oklahoma State University
www.andrewurich.com
aurich@okstate.edu

Bio
Andrew L. Urich is the Puterbaugh Professor of Ethics & Legal Studies in the Spears School of Business at Oklahoma State University and has served in this capacity for over twenty years. He is also a member of the Executive MBA faculty at Zayed University in Abu Dhabi & Dubai. Prior to joining the faculty at OSU, Professor Urich practiced law with a major corporate law firm in Ohio.

Dr. Urich has worked with corporations around the country presenting training in the areas of Influence, Negotiation, Ethics, Critical Thinking, and Professional Image since 1993. His goal is to help business professionals create value and accomplish their goals.

Perfecting Your Professional Image

Although you may not always be aware of it, you are constantly selling yourself, your ideas, and your organization. Great products and ideas don’t sell themselves—they need marketing—and so does every businessperson. In this program, we look at “you” as the product, and we work on your personal marketing strategy by developing your own personal brand. Four steps to accomplishing the goal: 1) develop a full appreciation of the importance of image; 2) learn to project a better image by improving your self-image; 3) look at yourself through the eyes of others; and 4) take control, have the world see you as you want to be seen.

Dr. Andrew Urich,
Associate Professor of Business
Oklahoma State University